Transforming the way you provide patient care.

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Assign permissions to staff based on their role to ensure “minimum necessary” and appropriate access in accordance with HIPAA’s Privacy Rule.

Roles include: Account Administrator, Session Host, Clinical Supervisor, Scheduler and more.

Users invite participants by email, text message, or by reading a unique 9-digit code over the phone. A complimentary Scheduler Role may also be used to schedule on behalf of another User.

Users can post their availability online so that current or prospective patients can request available slots. Users Accept (or Decline) the appointment request. Once the User accepts the request, the system automatically creates a Telehealth session and sends invites with the date and time to the requestor.

Organizations can create queues of providers that are available to respond to requests for service on an On-Demand basis. Medical staff that require services from a queued provider simply login and select “Consult Request” from the desired provider queue. All logged in providers receive a text message and/or email notification of the request. Once a provider “accepts” the consult request, the request is removed from the queue and the provider launches the session from their dashboard. This feature allows specialist providers (e.g. psychiatrists, interpreters, etc.) to offer services on-demand to hospitals, nursing homes, primary care clinics, etc.

With Patient Queueing, medical organizations can allow patients to request consults on-demand from a public-facing website or patient portal. All logged in providers receive the consult request and notifications are removed once a provider accepts the request. Additionally, organizations have the option to require payment before offering services. Patient queueing can revolutionize the way Urgent Care, Nurse Lines, and other clinics provide services and can create an additional revenue source.

Users can invite up to 299 other participants to a call with no loss in video quality.

Session invitations can be added as appointments in Outlook, Google and other calendars. In addition, automatic reminders are sent to all participants before the start of the Telehealth session.