Let’s Talk Interactive Joins Zoom’s Independent Software Vendor (ISV) Program

Over the past few years, providers around the country have realized the benefits of telehealth. Using video conferencing software, providers can evaluate, diagnose, and treat a number of conditions. This has proven especially beneficial during the global pandemic. By evaluating patients through telemedicine software, providers can quickly determine if they require additional care or testing. This reduces the number of people in crowded waiting rooms and improves outcomes for patients.

Thanks to increased adoption of telehealth, patients are becoming accustomed to virtual visits. It’s extremely likely that providers will continue to offer telehealth services long after the pandemic is over and those that do not offer telemedicine services will have a hard time competing with other practices in the future.

Providers Conducting Virtual Visits via Zoom

In an effort to increase accessibility of care while reducing the spread of disease, the Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) reduced restrictions against providers using popular video chat applications like Facebook Messenger and Zoom to conduct telehealth appointments during the pandemic.

Zoom has become extremely popular during the COVID-19 pandemic for education, conducting business, connecting with friends and family, and telemedicine. A leader in video teleconferencing, Zoom allows patients and providers to connect virtually, regardless of their physical location in the world.

Providers Require a Comprehensive Telehealth Solution

Providers using Zoom to conduct virtual visits are missing certain workflows that are crucial to their business. In order to have a true telehealth solution, providers need a solution that provides the following:

• Secure chat and file transfer
• Dashboard scheduler
• Ability to accept credit cards online
• E-documents & session notes
• Virtual waiting room
• Business Associate Agreement
• Group calls
• Calendar integration
• Patient reminders & RSVPs
• Ability to schedule on behalf of others

Let’s Talk Interactive Partners with Zoom

Providers that wish to keep their Zoom account can now utilize Let’s Talk Interactive’s platform through our partnership with Zoom. Our solutions are offered on top of the provider’s existing Zoom license as a result of our ability to custom build products around the video conferencing platform. We take the Zoom license ID and integrate with our telehealth workflow software. This provides greater convenience and functionality for the provider. The HIPAA compliant custom workflow ensures the security of personal health information. To the end user, this is a complete end to end white labeled telehealth solution.

The popularity of telemedicine is not going to change anytime soon. Providers that do not offer telehealth services will soon fall behind their competition. However, providers do not need to learn a completely new system. Through Let’s Talk Interactive’s partnership with Zoom, providers can utilize familiar video conferencing software while gaining access to the unique features of a fully comprehensive telehealth solution.

HIPAA-Compliant Telemedicine Software

Let’s Talk Interactive provides a comprehensive HIPAA-compliant telehealth solution for providers. In addition to video conference capabilities, Let’s Talk Interactive’s platform enables scheduling, billing, payments, and secure data transfer.

Please contact us for more information about our recent partnership with Zoom and the telemedicine options available to your practice.