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The 2020 Telemedicine Cart Guide

Posted: August 19, 2020

While most people think of telemedicine as patient and provider in two separate locations, this isn’t always the case. Many providers begin their telehealth journey with the addition of a telemedicine cart. Designed to enable providers to increase the level of care they’re able to provide, telemedicine carts save time, resources, and enable providers to securely collect and record valuable patient health information.

Telemedicine carts often contain a variety of telemedicine tools and devices. Each important for the evaluation and diagnosis of a wide range of conditions, the data collected by these tools is easily stored on the system. When necessary, providers can transmit data through telemedicine software to specialists, pharmacies, or hospital staff. Providers can even use the cart to bring specialists into in-person appointments via video conferencing software.

Although most providers understand the advantages of telemedicine carts, many aren’t sure what qualities to look for when purchasing one. While requirements may vary from one practice to the next, there are a few things that every provider should look for when selecting a telemedicine cart.

Easy to Use

Implementing new technology can cause confusion and frustration amongst staff. It’s important to select a telemedicine cart that’s easy to use. Look for a cart that staff can use without having to go through extensive training. This will make the adoption of telemedicine much easier.

Purpose-Built Features

Organizations must consider multiple factors when deciding on a telemedicine cart for their practice. In addition to a stable video environment and seamless over-the-air software updates, the cart should be purpose-built for telemedicine. Depending on the needs of the practice, the cart should include a variety of telemedicine devices. It should have wheels to enable movement from one room to the next.

Reliable Technology

Most providers implement telemedicine carts to increase the level of care they’re able to provide. However, unreliable technology can frustrate patients. This can ruin the patient provider relationship and deter patients from referring other people to the practice.

It’s important that providers ensure a good Internet connection and select a quality telemedicine cart and software. The initial investment costs much less than the potential loss of business.

HIPAA-Compliant Telehealth Software

Telehealth software allows providers to schedule appointments, order prescriptions, and connect with patients, specialists, and providers through their telemedicine cart. This saves time and increases the level of care they’re able to provide. However, it’s extremely important that providers continue to protect patient health information when using the telemedicine cart. Using HIPAA-compliant telemedicine software, providers can ensure the safety and security of patient information.

Consider the Future

It’s not uncommon for healthcare organizations to implement telemedicine carts for a small group of clinicians on a trial basis. While this is an excellent way to test the waters and determine if telemedicine works for the practice, it’s important that organizations consider their plans for future implementations as well. Partnering with a trusted telemedicine solution provider helps ensure the practice has access to the resources needed to offer additional telemedicine services in the future.

Let’s Talk Interactive provides turnkey telemedicine solutions for practices of all shapes and sizes. Please contact us for more information about our telemedicine carts.