In accordance with HIPAA's Privacy Rule, assign staff permissions based on their role to ensure “minimum necessary” and appropriate access.

Roles include: Account Administrator, Scheduler, Billing Manager, Videoconferencing Host, and more.

A DR plan's most important parameters are the Recovery Time Objective (how long before service is restored) and the Recovery Point Objective (designates the amount of data that may be lost or need re-entering). LTI is proud to offer an RTO of 10 minutes and an RPO of 1 minute.

We are dedicated to providing flawless, uninterrupted service. In the event of a disaster, our real-time automatic process switches data handling to a standby server.

We use Cloudflare’s 15 Tbps network to protect us from Distributed Denial of Service attacks. As of 2018, that network capacity is more than 10x the size of the largest recorded DDoS in history.

Provider queueing allows specialist providers (e.g. psychiatrists, interpreters, etc.) to offer services on-demand to nursing homes, primary care clinics, hospitals, and more.

Organizations can build queues of providers that are available to respond to requests for service on an On-Demand basis. Medical staff that require services from a queued provider will login and choose “Consult Request” from the provider queue. All providers who are logged in will receive a text message and/or email notification of the request. Once a provider “accepts” the consult request, the request is removed from the queue and the provider will launch the session from their dashboard.

Revolutionize the way you provide services and create additional revenue streams with patient queueing.

With Patient Queueing, medical organizations such as Urgent Care Clinics and Nurse Lines can allow patients to request consults on-demand from a public-facing website or patient portal. Each provider who is logged in will receive the consult request and notifications are removed once a provider accepts the request. Organizations have the option to require payment before offering services.

Invite up to 299 other participants to a call while maintaining video quality.

Session invitations are able to be added as appointments in Google, Outlook and other calendars. Before the start of each session, automatic reminders are sent to all participants.

Users invite participants by text message, email, or by reading a 9-digit code over the phone. A complimentary Scheduler Role may also be used to schedule behalf of another user.

Enable potential patients to discover you by creating your own profile in our clinician directory. Add your name, a photo, a description of your service and select your practice types and locations.

Particularly useful for research and training experiences, customers have the option of recording sessions, which are then stored in our HIPAA-compliant cloud.

The user interface is simple for retrieval and review of recordings and key moments can be bookmarked with notes added to each.

Patients who accept your session invitation are brought to your Virtual Waiting Room. Here they can RSVP to the session, view custom links, fill out E-Documents, make payments and more.

Get a deep understanding of how the platform is being used and how it's impacting your business. Our analytics allow you to keep track of your session history and view overall stats from your account. Usage activity can be downloaded as a PDF and filtered by date and provider.